Gift Cards Terms & Conditions

Before you purchase a Croft Mill Gift Card, we kindly urge you to take a moment to read through the Terms and Conditions. Understanding these details ensures that your experience with our gift cards is smooth and enjoyable. Our gift cards are a wonderful way to shop for fabrics, haberdashery items, and sewing patterns, offering flexibility and convenience for every sewing enthusiast.

Issuer Information: Croft Mill, based in Colne, Lancashire, is the issuer of these gift cards. For any inquiries, please contact us through our website or directly at our provided contact details.

Card Value and Purchase: Croft Mill Gift Cards are available in denominations of £50, £30, £20, and £10 on our website. Other values can be purchased directly through us. The value of the gift card is as stated on the card itself.

Validity and Expiry: Each gift card is valid for a period of 12 months from the date of issue. After this period, the card will expire and any remaining balance will be forfeited.

Usage: Gift cards can be used as payment for purchases from Croft Mill. They are redeemable against all products, including fabrics, haberdashery items, and sewing patterns.

Non-Refundable: Gift cards are non-refundable and cannot be exchanged for cash.

Additional Costs: A postage fee applies to each gift card purchase.

Cooling-off Period: Consumers have a 14-day cooling-off period from the receipt of the gift card, during which they can cancel the purchase. If the gift card is unused, a full refund of the purchase price and the outbound delivery charge will be provided. The consumer is responsible for the return shipping costs unless otherwise agreed.

Lost or Stolen Cards: Please treat gift cards as cash. Croft Mill is not responsible for lost, stolen, or damaged cards.

Changes to Terms and Conditions: Croft Mill reserves the right to amend the terms and conditions of gift cards at any time and to take appropriate action, including the cancellation of the card, if necessary.